The Latam region shows high growth rates in financial and technological development, attracting millions of previously unbanked customers to the formal banking sector.
The young and technologically active population is actively adapting to innovations such as mobile wallets, QR codes, and cryptocurrencies.
- Entrepreneurs in Latam are creating new start-ups that offer local solutions to financial challenges, turning the region into a testbed for global trends.
Cash vs. cards
According to a McKinsey study, debit cards have replaced cash as the primary payment method among region residents. In addition, mobile payments have gained popularity, especially in Argentina and Peru.
In 2019, only 30-50% of the Latin American population had accounts with financial institutions, while by 2021, this figure had risen to around 73%.
However, despite the growth in non-cash payments, cash remains important, especially among low-income populations.
- Around 70% of respondents have used cash in the past 30 days, although only 30% said it was their preferred payment method.
QR codes and mobile payments
Regional differences also play a significant role. Mobile payments are more popular in countries where QR codes are widely used. In contrast, in countries with high penetration of contactless payments, consumers are less likely to switch to other technologies.
What does Generation Z choose?
Demographic factors also significantly impact the adoption of new payment methods. Millennials are the most prominent advocates of mobile payments, with 17% saying it is their preferred payment method, compared to 12% of Generation Z and 13% of Generation X.
However, in general terms, we can separate the priorities for each age group of users.
It is essential to create intuitive solutions that are integrated into the mobile environment.
Innovations in the form of microtransactions, gamification, and social impact.
Providing safe and understandable products with a high level of personalization.